Forum Discussion

Experienced Cover User

3 years ago

Phase 2 rollover - something went wrong

Hi

I have exactly same error with others when I try to check my payroll information for phase 2 rollover, it come back error : Failed to load resource: the servcer responded with a status of 500 ().. production-sme-web-b...sition validation:1

does anyone know solution for this ??

Thanks

uka
3 years ago
Just quick update for others if you have same issues. spoken to myob tech after 3 hours on hold.. they has advised that there is system error if employee is over 200. currently myob work to solve the issue & we need to hold to rollover until they fix.

Thank you.

uka
Experienced Cover User
3 years ago
Just quick update for others if you have same issues. spoken to myob tech after 3 hours on hold.. they has advised that there is system error if employee is over 200. currently myob work to solve the issue & we need to hold to rollover until they fix.

Thank you.
- Khayyam
  Experienced Cover User
  3 years ago
  Thanks, MYOB ghosted me on this thread:
  
  https://community.myob.com/t5/AccountRight-Staffing-and/STP-Phase-2-something-went-wrong-error/m-p/787552/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEw5UlI4WVIyMVAxQ0UxfDc4NzU1MnxTVUJTQ1JJUFRJT05TfGhL#M73714

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