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Zappy's avatar
Zappy
Valued Partner
3 years ago

Praise for Sean

Trying to get the payroll to balance to the payroll verification report and coming up against a number of challenges. It certainly highlighted some gaps in my understanding of what can go wrong. I finally got on to the right person who told me the difference was caused by some inactive employees. I reinstated those and ran a final paycheque and it fixed the issue. I note that none of these steps were found in the help files. I cant thank Sean enough. Seriously great work. 

Kevin V Russell

  • Hi Zappy 

     

    Really great to hear that positive feedback of our phone support agents.  We've shared it with the appropriate teams.

     

    Thanks for taking the time to provide that feedback