Returned Superannuation Payment
A super contribution of $288.40 for one employee was rejected by the Super Clearing House and refunded to our bank account on 26 May 2026. The original payment was part of a bulk super payment for the Jan–Mar 2026 quarter. (this payment has been finalised)
I’ve allocated the refund back to Superannuation Payable and corrected the employee’s super details. However, the employee is not appearing in Pay Liabilities or Pay Superannuation for resubmission.
What is the correct way to reinstate and repay the super contribution without affecting STP reporting.
I can see the refund sitting in the Superannuation Payable Account.
Do I need to do a Pay run for that employee for the 31/03/2026 so it falls under that QTER?
If so do I just apply the $288.40 as a super payable amount? My concern is will have a double reporting super in STP.