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MPNH's avatar
MPNH
Contributing User
4 months ago

STP not balanced

I have another post going as ETP is not showing on STP - I'm waiting for a response to correct this. Once this is fixed, it looks like I'm still going to be out. Everything matches between STP verification report and payroll summary except for total salary and wages. Where do I look to find the difference/error?  

  • Hi MPNH,

     

    Thanks for your post. Usually this happens when customers have declared employees that have been terminated and processed an ETP over the last financial year, while in STP 1 with a STP 2 ATO reporting category not assigned, and later transitioned to STP 2. You may check out this post for the workaround that has been done.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem