TFN not required for under 18 year olds
Has MYOB resolved the issue around paying super using 333 333 333 for casual employees who are under 18 and don't require a TFN?
Forum Discussion
Thanks Doreen, I am aware that 333 333 333 is allowed when paying someone under the age of 18, however MYOB Super Pay rejects it as invalid when trying to make the payment to your clearing house.
Hi, Deirdre
Thank you for updating us.
Kindly send us a screenshot of the error you receive when paying super. Make sure to remove any sensitive information before posting in the Forum.
We are looking forward to your response.
Best regards,
Doreen
Hi, Deirdre
We hope you are doing well. We would like to follow up on the requested screenshot regarding the error you received when paying super. Please let us know if you still require further assistance with this.
Best regards,
Doreen
Hi, Deirdre
We will now be closing this case as we were not able to receive any response from you. You can always create a post again if you encounter any issues. We are here to assist you.
Best regards,
Doreen
Hi,
We are having this same issue. The system comes up with a red X saying that we have not provided a correct TFN for this employee when we go to pay the super through the MYOB 'Pay Super' clearing house option, however, the employee is under 18yo and waiting on their TFN and I have entered TFN as 333 333 333 and the error still stands. Please help.
Regards,
Tamara
Doreen it is impossible to send a screenshot without sensitive info but you should easily be able to check this on your side of things. the red x comes up the the system simply will not process the super until we uncheck that employee so that one doesn't get paid through your system.
