TFN not required for under 18 year olds
Has MYOB resolved the issue around paying super using 333 333 333 for casual employees who are under 18 and don't require a TFN?
Forum Discussion
Hi TamaraBambi,
Thank you for your post.
I understand that you're experiencing an issue with the Pay Super clearing house option for an employee under 18 years old awaiting their TFN. It appears that the system is unable to recognize the designated TFN number "333 333 333" for under-18s who are not subject to tax deductions due to insufficient earnings. I recommend referring to the Help article, Troubleshooting Pay Super Payments, which provides a comprehensive list of error information. Additionally, I suggest verifying all details in the employee's card file to ensure accuracy.
For more information, please refer to this Help article: Paying super for employees aged under 18.
Feel free to create a new post if you need further assistance.
Cheers,
Princess
Hi Princess, we too are having this issue. The employee has applied for a TFN even though he doesn't need one as under 18 but the SGC deadline is approaching and we are unable to process the super as we have entered the 333 333 333. There really should be a fix in MYOB to prevent this issue.
