Forum Discussion

IshuGupta's avatar
IshuGupta
Member
3 months ago

Unable to submit Pay super in Account right

Hi Everyone, Are we aware of any problems with pay superannuation in account right. We are unable to submit contributions and ar receiving message that the service is not available right now.
Pay Super
Danielle1's avatar
Danielle1
Member
3 months ago

Hi yes we have had this same issue for a week now..?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hey Danielle1,

     

    We're aware of the issue with recording super payments. Our developers are already investigating. If you haven’t submitted a support case yet, we recommend creating one via My Account so your account is tagged as affected and you’ll be notified as soon as it’s resolved. If you’ve already got a case lodged, you’re all set and don’t need to create another.

     

    Cheers,

    Doreen

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