Forum Discussion

zhezhe's avatar
zhezhe
Cover User
2 years ago

can not roll over new financial year for MYOB AccountRight

Hi  I am using MYOB AccountRight. But I can not rollover the new financial year this year. (there was no problem in the prevous years) 1.  From File - Closed a Financial year - follow all the step...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, zhezhe

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

When closing the financial year so you can move to the next financial year, you may check the Help Article: Close the financial year for further information. If the new financial year is not showing up, we recommend closing AccountRight and then re-logging in to see if the same issue will happen.

 

Please let us know if you require any further assistance with your concern.

 

Best regards,

Doreen

  • zhezhe's avatar
    zhezhe
    Cover User
    2 years ago

    Hi Dorren

    Thank you for the follow up.

    I contacted MYOB live chat.

    And my problem was resolved.

     

    Regards,

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, zhezhe 

       

      Thank you for updating us.

       

      We're glad to hear that the issue has been resolved. Please feel free to start a new post in the future if you encounter any further issues. We are delighted to assist you.

       

      Best regards,

      Doreen

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