Forum Discussion

David59's avatar
3 months ago

LEAP and accountright not syncing anymore

My issue is that LEAP is not allowing me to sync with MYOB, keeps popping up with me to login to MYOB and even when I enter my login - I try again to sync the entries and the same message pops up again -

4 Replies

  • Hello, curious whether this issue was resolved as we are having same issue.

    • David59's avatar
      David59
      User

      Hi Lauren, it was finally resolved after many attempts.

      • Hewdale's avatar
        Hewdale
        User

        Hi, Leap users in Darwin are having the same issue - Leap not allowing me to sync to MYOB.

        Leap support have not been able to assist.  Were you assisted by Leap or MYOB support.

         

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi David59,

    Thanks for your post, and welcome to the Community Forum! Could you log in to your MYOB AccountRight using the same login details you're entering in LEAP? It might be helpful to contact Leap Support via Live Chat or Email (support@leap.com.au) to address this issue. They can investigate the root cause further and assist you directly.

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl