Setting up additional two-factor authentication methods

Hey everyone!

 

We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods.

 

This will prevent sign-in hassles and getting locked out if you can't get codes via your usual method.

 

We recommend setting this up now to ensure you have a backup method to login without needing to contact us.

 

You can set up:

- Authenticator app (recommended) on a mobile phone or tablet

- SMS sent to your mobile phone

- Email (if set up initially)

 

Instructions to set up an additional 2FA method:

1. Log into My Account (myaccount.myob.com).

2. Click your user name in the top-right corner and choose Account security.

3. Click the Add (>) button for the desired 2FA method.

4. Verify your identity with a 2FA code.

5. Follow the prompts to complete the setup.

 

Once set up, you'll be able to receive verification codes via different methods. If you need to remove or reset a 2FA method, you can do so from the same Account security menu.

 

For detailed steps, feel free to check out our Setting up additional two-factor authentication (2FA) methods help article.

 

Cheers, Amanda.