BTS1's avatar
BTS1
Experienced Cover User
9 months ago
Status:
New

MYOB Payroll Team App

Hello! There seems to be a few fixes that need doing with MYOB team app. Main one we have is some of our staff cannot submit their hours- they get a message saying unable to submit, please try again later. The only fix for this is to completely shut down the app and start again. What we have found through experimenting, is if you write no notes, then there doesnt seem to be a problem and they submit no worries! So.... is someone able to maybe look into this? We have to use nots as our team may be on multiple sites and use multiple different pieces of machinery- so notes is a must! It would alos be handy if we could have more than 100 characters on notes, nad that when reading them, they all showed up on the MYOB Teams portal- at the moment we have to hover our mouse over the ... to see all the notes, scribble down on paper what it says so we can import it into job spreadsheets! So just a few ideas there on what would make it all more user friendly! Thanks!

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi BTS1


    Thank you for sharing your idea on our Ideas Board.

     

    I see how enhancing the way notes are managed in MYOB Teams could significantly benefit the overall experience. Your suggestion is highly appreciated and has gained increased visibility for our development team as it's posted on the product ideas board.

     

    In the meantime, if you need any further assistance, please don't hesitate to start a new thread in our forum.

     

    Thanks,
    Genreve