kangaman1's avatar
6 months ago
Status:
New

Invoice dowload problems

The new Downgraded myob has a problem where you cannot download invoices to PDF its a real pain

4 Comments

  • Hi kangaman1,

     

    Thank you for your post.

     

    I understand how frustrating it can be to not be able to download invoices to PDF in the new MYOB version. That's an important function. Could you please provide a screenshot of what happens when you attempt to download the invoice? Additionally, could you please share the steps you're currently taking to access and download the invoices? This will help me understand the process better and assist you more effectively.

     

    You can download the invoice by going to Sales >> invoices >> choose one invoice no. to open the transaction >> select View PDF. For further information, kindly refer to this Help article: Emailing, printing, or downloading invoices.

     

    Please let me know if you require any further assistance with this. I'm here to help.

     

    Cheers,

    Princess

  • Hi kangaman1,

     

    I hope you're doing great! I would just like to follow up regarding the issue you're encountering when downloading the invoices to see if this has been resolved. Please let me know if you still need assistance with this. I'm here to help.

     

    Otherwise, if my response has answered your question, please click on "Accept as Solution" to help other users find this information.
     

    Cheers,

    Princess

  • No the MYOB problem is still there but I found a workaround myself

    still not as good as the old program but will do till I change to Zero

  • Hi kangaman1,

     

    Thank you for getting back to me. I'm glad you found a workaround for the issue you're encountering, even though it's not as seamless as the old program. If there's anything else we can assist you with in the meantime  please feel free to reach out. Your satisfaction is important to us, and I'm here to help in any way I can.

     

    Cheers,

    Princess