Jodie-D's avatar
11 months ago
Status:
New

Warning for Duplicate Invoice Errors

Cmon MYOB  - Warning for Duplicate invoice entries is so important. If you want your customers to use your web based app then you need to give them a reason to.  Don't drop the ball on this one!

6 Comments

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, SarahH30

     

    We sent you a private message requesting additional details to further assist you with your concern. Kindly check your inbox here in the Community Forum, as we are looking forward to your response.

     

    Best regards,

    Doreen

  • Has this been resolved yet? We've been forced onto the web app by MYOB but can't seem to locate how to set up a warning for duplicates. It is essential to our business that this is part of the account product. Please advise

  • It would seem an easy enough fix dont you think??

    Duplicate invoice warning a must!

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator

    Hi colleenWatson
     
    Thank you for bringing up your concern about the screen size and the need for a larger display to see all the information. We understand the urgency of your request and the impact it has on your business. We apologize for any inconvenience you may have experienced due to the absence of this feature. However, please know that your patience and understanding are greatly appreciated. We will make sure to pass on your feedback to the team. 
     
     
    Feel free to post again anytime you require further assistance. 
     
    Cheers, 
    Leneth

  •  


    Jodie-D wrote:

    Cmon MYOB  - Warning for Duplicate invoice entries is so important. If you want your customers to use your web based app then you need to give them a reason to.  Don't drop the ball on this one!


    It's excellent that feedback is monitored. Duplication of invoice no. (bills and sales) has been requested for a couple of years, yet nothing has happened.

    Such important things need to be changed, I am yet to see any of these requests being done. It makes us bookkeepers very UNPRODUCTIVE.

     

    The other things that have been requested since day one are... A larger screen display, is so frustrating, only showing limited information when your monitor is large.

    When you open the split screen, you should see all the information to be entered.

     

     

  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator

    Hi Jodie-D
     
    Thanks for reaching out to us here in the Community Forum. We are grateful for your effort in showing your support for this feature. We understand how important this feature can be for your daily workflow and we apologize for any inconvenience this has caused you. We truly appreciate your feedback.

     

    Please rest assured that our development team actively monitors all feedback and considers feature requests for inclusion in our product roadmap. We highly value your ideas and feedback, and we will communicate your suggestions to the relevant team. 
     
     
    Please don't hesitate to post again if you need help in the future. 
     
    Cheers, 
    Leneth