Howdy,
I've just received the email saying we will now be logged out of MYOB if we don't use it for 20-30 minutes, then we have to manually type in our email address and password - again.
While I'm sure we all appreciate the pressures on data security, I think this is way too quick to log people out, much less having to type passwords over and over during the day.
I run a small business with 5 fulltime staff, I get called away to help with things and help them get work done, take phone calls, attend online meetings, this means I'm probably going to have to log in 4-5 times per day, and I'm of the opinion typing in your password would leave you more vulnerable to attacks than having a software package open on your desktop.
2 hours and you're logged out maybe, 20-30 minutes is crazy.
Thanks,
Jason
21 Comments
Secure how????? when most are the main users at least give the option of being able to switch this feature on or off. very very inefficient when being logged off every 2 to 3 minutes even though dont need 2FA still need to re logg on- so just adds to inefficiencies to the boss, users and employees who need to work effectively....i can understand after an hour or so but this really not efficient.
same here....i run 5 companies and if am doing work on one company am logged out after 2-3 mins...this is terrible and just adds to ineffecient and timewasting things to do. we should be able to turn this off and on as we need.
again, this is lunacy. myob just don't want to listen to customers. give us the ability to set a timeout, or disable it. or set it to 1 hour. 30mins is insufficient. everyone is security conscious and have other security policies in place to mitigate risk.
find this constant having to resign in a annoyance....im the only one using the computer...can we have the option to disable it....i can just deal with having to do the authenication every day (annoying as it is) but to have to keep constantly sign in is time consuming....i can understand in a big organisation. we have only one person in a home office using MYOB....or allow us to increase how many times we have to sign in.
I love how MYOB wash their hands of it - "it's not us, it's mandatory" i.e. the ATO. What a cop out.
What MYOB is really saying "our software isn't safe so it has to be turned off every 20 minutes"
Forget 20-30 minutes! I am being locked out 5 SECONDS after logging in and that is without any inactivity! This is ridiculous. I am unable to do anything before getting kicked out. I couldn't even stay in long enough to see my serial number so I could raise an issue.
Hi jeffrogers , depending on the software you are using there has been a change to this.
For AccountRight desktop we have rolled back the 30min inactivity timeout change.
We may look to introduce this as an optional feature in future.We should be given the ability customise security settings with options for short time periods and custom time periods, or turn off altogether. This was one reason why I praised MYOB over Xero - not having to log back in all the time - ADVANTAGE LOST!
This is one of the worst decisions MYOB have made. This means I will be having to log in on multiple computers multiple times a day.
Was this put out to your customers who use the product on a daily basis before making this change.
This seems like the cheapest way to keep our information secure. Maybe MYOB need to look into ways to keep our information secure without causing further disruption to our business
This is absolutely ridiculous! How do you expect people to be pulled away for other work related activities and come back to sign in every time an invoice is required to be written?
you also need to take into account small businesses that use MYOB just to invoice - will they be logging in 6 times a day? This is extremely inconvenient.
2 hours is a more efficient time frame.
