Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
July 2021
July 2021
I have a single item reappear as un-reconciled in the current quarter in my bank account, when it has already been reconciled in Nov last year. Not sure how to deal with it. I note that the Last Reconciled Balance on the current Reconciliation Report is out by that amount, but the two previous Reconciliation Reports are correct. It won't let me reconcile unless I mark this old transaction. Any suggestions please?
Thanks.
Annette
Solved! Go to Solution.
July 2021
July 2021
Hi @bluestar-1
If you're using MYOB AccountRight, sometimes this can happen due to a glitch in the reports. So we can confirm that's the issue, can you please do the following:
Let me know how you go on.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
July 2021
July 2021
Hi Komal,
Thanks for replying. The statement dates didn't match, but since I posted my problem, I discovered that if I went backwards de-reconciling the two previous quarters, then re-reconciling them, the problem went away. Everything married up properly. It was a bit tedious, so I will keep a note of your suggestions re entering a fake future date in case this comes up again. It would be much quicker. Thank you for your help. Much appreciated.
Annette
by
BareBeauty
2 weeks ago
8
88
|
8
|
88
|
||
5
|
374
|
|||
4
|
694
|
|||
5
|
825
|
|||
1
|
643
|