Bank Feed not updating

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
EverlastTarps
3 Posts
User

3Posts

3Kudos

0Solutions

Solved: Go to Solution

Bank Feed not updating

When I hit "Get Bank Transactions"No new transactions have come through. Last dated transaction is 23/07/2021

 

I did an update on Friday and wondering if that has anything to do with it.

 

Anyone know how to fix this?

16 REPLIES 16
Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Re: Bank Feed not updating

Hi @EverlastTarps 

Welcome to the Community Forum!

 

So we can check the status on our end, can you please send me your serial number, company file name and the last 4 digits of the bank account number by Private Message.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

JojoM
4 Posts
User
User

4Posts

4Kudos

0Solutions

Re: Bank Feed not updating

Hello,

 

We are experiencing the same issue.  Are you able to advise if Westpac are having any issues please?

 

Jo

EverlastTarps
3 Posts
User

3Posts

3Kudos

0Solutions

Re: Bank Feed not updating

We use westpac too. So may well be the bank

Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Accepted Solution Solved

Re: Bank Feed not updating

Hi everyone

 

On further investigation, we have found that a number of bank feeds from yesterday are currently still being processed by our team to be made available shortly to impacted users.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

accountspayable
Contributing User
9 Posts
Contributing User
Contributing User

9Posts

5Kudos

0Solutions

Re: Bank Feed not updating

Hello, is there any update on when this bank feeds issue will be resolved?

Thank you.

EverlastTarps
3 Posts
User

3Posts

3Kudos

0Solutions

Re: Bank Feed not updating

Mine was fixed about 30 mins ago. Hopefully soon for you fingers crossed

stephschuppan
2 Posts
User

2Posts

4Kudos

0Solutions

Re: Bank Feed not updating

Still not updated and with the NAB any idea on the timeframe for resolution?

accountspayable
Contributing User
9 Posts
Contributing User
Contributing User

9Posts

5Kudos

0Solutions

Re: Bank Feed not updating

We are also with NAB, it's now midday and we are also still waiting for resolution..

Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Re: Bank Feed not updating

Hi @stephschuppan , @accountspayable 

 

We are aware of some users that are still awaiting their latest bank transactions. As we had a slight delay with processing those transactions, some users may see transactions ahead of others. For the users still impacted, those transactions will still be in the processing stage and will be made available shortly -we cannot provide an ETA.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post