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Bank Feeds - Not receiving application form

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Lisa_DCH
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Bank Feeds - Not receiving application form

Hi MYOB

My credit card got transferred and I'm not receiving any transactions in the bank feeds.

I tried to apply for the bank feed again but I'm not receiving the application form.

Please help.

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Melisa_D
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Re: Bank Feeds - Not receiving application form

Hi @Lisa_DCH

 

Thank you for your post. I'm happy to assist, can you please confirm if you get any errors when attempting to apply for the new account, or does the email not come through ?

 

Do let me know, I'm happy to assist. 

Cheers,
Melisa

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Lisa_DCH
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Re: Bank Feeds - Not receiving application form

Hi @Melisa_D 

Thank you for your reply.

I'm not receiving any errors just I'm not receiving the emailed form.

The account has been setup in AccountRight stating 'Awaiting Application'.

Lisa_DCH
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Re: Bank Feeds - Not receiving application form

Hi @Melisa_D 

I haven't heard back from you, any luck helping me with the bank feed application?

Melisa_D
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Re: Bank Feeds - Not receiving application form

HI @Lisa_DCH

 

Apologies for the delay in my response. Can you please send me a private message with your product serial number and confirmation of the last 4 digits of the bank feed bank account. 

Cheers,
Melisa

MYOB Community Support

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