Bank Feeds - not receiving both application forms

[MKemp]

Hi there,

I have set up two bank feeds for a bank account and a credit card.  I received an email from the Bank Feeds team for the credit card but not the bank account. Both were applied for at the same time. How do I get the authority form for the bank account when the status states "Awaiting Application Form". 

Thank you

Michelle

[Melisa_D]

Hi @MKemp, 

Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with the below details:

• Serial number 
• Your full name and email address 
• Last 4 digits of the bank feed bank accounts you applied for