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September 2021
September 2021
Hi, When i complete my bank rec for the month and print the Reconcilation Report, Old Transactions going back to December 2020 are showing as"Cleared Cheques" & "Cleared Deposits"
The bank account balance is correct - its showing previously been reconciled amounts
Thanks for your assistance
Solved! Go to Solution.
October 2021
October 2021
Hi @Kyliegr
This is only expected to happen if reconciliation is done out of order, for example, the period 31/08/2021 is reconciled before 31/07/2021. If that's the case, you will have to undo the reconciliation back to the offending period and then reconcile again.
Please also check the following:
Kind regards,
Komal
MYOB Community Support
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October 2021
October 2021
Hi,
I have also undone all the bank rec back until prior to the amounts showing on the bank rec and this also hasn't fixed the issue.
Thanks for your help
Kylie
October 2021
October 2021
Hi @Kyliegr
You mentioned that the reconciled date for those transactions does not appear in the bank register report however, they have been reconciled (
If the transactions were reconciled without any issues, the reconciled date should show against them in the bank register report. As dates are not appearing, it leads me to think those transactions are stuck in the reconciliation and not actually reconciled.
Can you please try the following steps and let me know how you go on:
Kind regards,
Komal
MYOB Community Support
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October 2021
October 2021
Hi, I have just had a look and worked out that when i run this report:
you run the Reports>>Bank Register report and add in the Reconciled date, do those older transactions have a reconciled date against them? ( To add Reconciled date column, go to Insert/Modify>>Show/Hide>>Show Reconciled date
Those transactions are showing as Reconciled on 31/12/5020? How do I go about trying to fix this error?
Thanks
Kylie
October 2021
October 2021
I have now fixed this
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