Bank feeds - deleted a payment made before the bank feed system was initiated

LeeshO
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Bank feeds - deleted a payment made before the bank feed system was initiated

Hi Everyone,

 

I use bank feeds but this has only been in use ssince the beginning of April.

 

I have had to delete a payment made in to the bank account from March. My bank feed is now out that amount of money and will not balance.

 

Does anyone know how to fix this?

 

Thank you in advance.

1 REPLY 1
Steven_M
MYOB Moderator
42,248 Posts
MYOB Moderator
New Zealand
MYOB Moderator

42,248Posts

5,716Kudos

6,305Solutions

Re: Bank feeds - deleted a payment made before the bank feed system was initiated

Hi @LeeshO 

 

If you have received a bank feed transaction that is not required to be dealt with in your AccountRight software i.e. you have already reconciled the associated AccountRight transaction you would be looking at hiding that transaction.

 

You can hide that transaction by right-clicking on the transaction in the Bank Statement list and selecting Hide transaction. This will hide that transaction from view so it will no longer appear by default on that window. Note: You can only hide bank feed transactions individually, there is no bulk hide option.

Kind regards,
Steven

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