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October 2021 - last edited October 2021 by Steven_M
October 2021 - last edited October 2021 by Steven_M
Hi there,
I need to resolve few matters related to Bank feed , my.myob, MYOB caputure app. Obviously I cannot call anyone in MYOB anymore as the wait time is forever.
Could someone please help.
Kind regards
Solved! Go to Solution.
October 2021
October 2021
Hi @SUB_AU
If you do have enquiries you are welcome to post them here on this Forum, I'm sure the MYOB Community would be happy to assist with that.
October 2021
October 2021
Hi Steven,
Bank feed - I recently joined this company and realised that bank feed was set up but not been used. I can see heaps of transactions since 2020. How can I get rid of those and start fresh?
My.myob= I do not have access to my.myob, how do I get access also access to MY capture app.
We need to provide access to My capture app to few employees. I also need assistance on how we can feed staff corporate credit card expenses directly into MYOB. Or is it even possible.
Thank you M
October 2021
October 2021
Hi @SUB_AU
Once a bank feed has been approved, transactions will start to flow for that feed. If you don't receive/action those transactions they will be listed until you do go through and action them. Should you be in the position where you have had a number of transactions come in but have not actioned them i.e. you have already reconciled the transaction, you would be looking at hiding that bank feed transaction. This can be done by right-clicking on the bank feed transaction and selecting hide transaction. Note: There is no bulk hide option.
MYOB Capture uses your my.MYOB account login. This would be the same login that you would use for your AccountRight Live login file (and likely this Forum). So if you have access to an online file you would just need to log in using that same login information i.e. email address and password for your AccountRight Live and then your company file login (Administrator and company file password) on the MYOB Capture app.
If you wish for other users to use the MYOB Capture app they would need to be invited to the company file as per Help Article: Invite a user to an online file. Once they have access to the company file they would be download and install the app on their devices and log in.
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