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July 2019
July 2019
Hello
This morning my bank feeds aren't working. They were working yesterday fine. But this morning the window "Unable to connect" (snip shot attached) comes up.
I've tried closing and opening MYOB a few times.
All my other internet functions are working fine (sharepoint, mail, etc).
No settings have changed and like I said as recently as yesterday it was fine.
Is there a known issue today?
Thanks
Solved! Go to Solution.
July 2019
July 2019
Hey @LaniOUP,
Yes we are currently experiencing an issue with bank feeds. Our team is working on it as a matter of priority.
I would recommend subscribing to this community forum post to receive updates as soon as they come in about the situation- Bank feeds - System Error 12/07/2019. You can do so by clicking the "subscribe" button in the top right corner of the page.
Thank you very much for your patience, please accept my apologies for any inconvenience.
**If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**
Cheers,
Cheers,
Maxine
MYOB Community Support
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July 2019
July 2019
Hi - just wondering if any further updates re the Bank Feeds ? Regards, Mark.
July 2019
July 2019
Hey @MarkJ1,
Our team is currently still investigating. We really appreciate your patience.
If you haven't already, I would highly recommend subscribing to the post in the above link. We will make an announcement there as soon as there are any updates.
Cheers,
Maxine
MYOB Community Support
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July 2019
July 2019
Hi,
Can MYOB please do somehting about the reliability of Bank Feeds?
They go down every other week.
July 2019
July 2019
Hey @stroltz @LaniOUP @MarkJ1,
Thank you very much for the patience you have shown.
We are happy to report that this issue has now been resolved.
Apologies again for any inconvenience caused.
Cheers,
Maxine
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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July 2019
July 2019
Thankyou.
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