Is there a limit on downloading Items to the in tray.

Anza
Experienced Cover User
11 Posts
Experienced Cover User
Experienced Cover User

11Posts

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0Solutions

Is there a limit on downloading Items to the in tray.

Hello,

I've just sent a lot of receipts across to the in tray. There were already exsisting receipts there. now there is only three exsisting receipts and the 17 newly downloaded ones. Is there a limit on storage for the in tray?

2 REPLIES 2
Anza
Experienced Cover User
11 Posts
Experienced Cover User
Experienced Cover User

11Posts

1Kudos

0Solutions

Re: Is there a limit on downloading Items to the in tray.

No need for a response. The invoices came back once the new ones were entered. Must be only able to display the icons for 20 receipts.

Steven_M
MYOB Moderator
42,266 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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6,309Solutions

Re: Is there a limit on downloading Items to the in tray.

Hi @Anza 

 

To answer your question, there is no limit to the number of documents that can be added to the In Tray. 

 

However, in some cases, the In Tray window will only show the first 15-20 documents in the window. This is a display error with that window that has been raised with the required team. However, for the most part, maximizing to the full window is the recommendation.

Kind regards,
Steven

MYOB Community Support

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