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December 2018
December 2018
I receive payments from a head customer to pay invoices for a number of sub-customers (these are set up as individual customers). Payment is allocated to multiple invoices (of various customers) however they are not able to be approved in bank feed even though the customer payment has been applied to invoices. Bank feed shows an out-of-balance amount even though the payments have been applied to customer invoices.
Is there a way to approve multiple customer invoices for one payment received (without completing bank reconciliation process)?
Thanks
Jem20
Solved! Go to Solution.
December 2018
December 2018
Hi @Jem20,
I would like to extend a warm welcome to you on this forum and I hope you will find this resourceful.
To allocate payments received for multiple invoices and match it with bank feeds, I would recommend you to group the payments to Undeposited Funds account and then transfer it the main bank account where the feeds have come from. To group multiple customer payments, this article would be helpful.
I hope this helps, please let us know how you go. Looking forward to hearing from you.
December 2018
December 2018
Many thanks Riena for the welcome and solution. We'll test the solution next time we receive a multi-customer payment although it looks as though it will solve our issue.
Kind regards
Jem