MYOB system hacked

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Ket
Partner
11 Posts
Partner
Australia
Partner

11Posts

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MYOB system hacked

Hello

Could I please request an urgent call back regarding a major fraud from my clients MYOB file being hacked.  I have left 3 messages for a Manager to call me and still havent received a call.

This is a serious matter and payroll cant be processed until I receive the requested necessary reports.  This issue was raised on Friday.

Does anyone know where to find the change of ownership form as well?

2 REPLIES 2
PriyaSelvaraj
MYOB Moderator
311 Posts
MYOB Moderator
MYOB Moderator

311Posts

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Re: MYOB system hacked

Hi @Ket 

 

Thanks for your post.

Sorry to hear that you are waiting for an update and any delays caused.

In regard to security concern ,I am more than happy to assist you and could I ask for the  following details so that we can look into it .

 

Last 4 digits of client Serial number

Case number/Ticket number

 

Cheers

Priya Selvaraj


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Ket
Partner
11 Posts
Partner
Australia
Partner

11Posts

0Kudos

0Solutions

Re: MYOB system hacked

Hello

Thank you for the offer

 

The serial number is #2530

Case number is either 01338435 or 01341342

Thankyou

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