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September 2022 - last edited September 2022 by Steven_M
September 2022 - last edited September 2022 by Steven_M
Hi,
I have reconciled my clients file for August. But for some reason when I log into "Open In web browser" there is a transactons appearing in unallocated but its already been reconciled? Hope this makes sense?
Thanks
Alanah
September 2022
September 2022
Hi @Alanah,
Thanks for your post and welcome to the Community Forum ! Are you able to provide a screenshot of how the unallocated transactions appear in the desktop version of AccountRight and the Browser so I can take a look into this for you.
Cheers,
Melisa
MYOB Community Support
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September 2022
September 2022
Hi Melisa,
Thank you for your response.
I ended up calling MYOB and the man I spoke with told me to hide the transaction as it was already reconciled and must have been done manually not through bank feeds.
Thanks
Alanah
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