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October 2020 - last edited October 2020
October 2020 - last edited October 2020
I have logged in this morning to find that our recurring transactions have recorded 3 times over. Why has this happened. Nothing has changed from our usual recurring transactions and they have been there for years. I dont understand why this has happened.
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October 2020
October 2020
And again this morning, recurring transactions recorded multiple times? MYOB why is this happening?
October 2020
October 2020
Hi @HConza,
Thank you for your post. To troubleshoot can you please clear your AccountRight cache, this can clear any odd behaviours the software may be having. Once cleared, please let me know if you the recurring transactions record multiple times again.
Please do let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Melisa
MYOB Community Support
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