Reversed Super - Bank Feed issues and Multiple reversal enteries

[MichelleSC]

Hi - Just wondering if anyone can help - I had super returned x 2 months for one employee - I followed the steps to reverse and resend. All seemed smooth until I tried to reconcile my bank and I have the first amount reversed x 2 enteried and the second amount reversed x 5. They all appear on my bank feed and I have no clue how to remove them - I tried reversing a reverse entry and it creates more reversed enteries.

It has got very messy .....

[Genreve_S]

Hi @MichelleSC, 

Thanks for reaching out. 

Generally, if you reverse a transaction for super it won't delete the super transaction, instead, it will create a credit transaction to negate the previous super transaction. If the issue is that your bank feeds have multiple transactions that do not equate to any reversal or super payments, there is a possibility that these bank feed transactions are just duplicates. 

Please send me a private message containing your:

• Serial number 
• Full name and email address 
• Company name 
• Company File ID (Help > About MYOB AccountRight)

Please include screenshots in your next response. 

If you have any other concerns or have any other questions feel free to let us know. 

Cheers, 

Genreve