2FA not working via App

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Contributing Cover User ChezW
8 Posts
Contributing Cover User
Australia
Contributing Cover User

8Posts

2Kudos

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2FA not working via App

Hi

I setup 2FA on the latest version of AccountRight and have the App on my phone. I've used it once and now when I try to login, it's telling me I need to set it up again and doesn't recognise the Authenticator number I already have on my iPhone 8 using the latest version of iOS. It clearly states the correct email address at the bottom of the authenticator so I have no idea what I've done, but this needs to be sorted out so I can do pays! Please help!

Thanks

1 REPLY 1
Contributing Cover User ChezW
8 Posts
Contributing Cover User
Australia
Contributing Cover User

8Posts

2Kudos

1Solutions

Accepted Solution Solved

Re: 2FA not working via App

Have just gone through the setup process again on my.myob this time rather than when logging into software and it seems to be working. Now I just need to work out how to get rid of the first authenticator on my phone. I'm sure I'll be able to  ggogle that. Thanks

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