Accountright V19.5

[Mark299]

I hve had to ugrade to Windows 11 from windows 8. I still use my faithful Accountright V19.5 (small business two employees ) that really met all my needs.

So loaded it onto the new computer (Windows 11 ) and everyting works except it won't email the invoices through Outlook. Says it is missing the MAPI32.ddl extension. 

So my son who is I think a pretty good IT guy put the MAPI extension into everything we could think of without success. We have got it to the point when it will now open the email window but when you click ok it comes up with the error "An email session could not be started. Please check your MAPI installation."

Am I just going to have to bite the bullet and get an upgrade

Thanks

[gavin12345]

Hi @Mark299 

Did you install or copy files over. Download the installer from here and install. If you can't get v19.5 working, try v19.12 (but no later).

Regards

Gavin

[Mark299]

Hi Gavin

Did a clean install from the MYOB site. 

So deleted the 19.5 version and down loaded the 19.12 version and unfortunately the same result.

Will let you do everything except email to outlook.

Thanks

[gavin12345]

Hi @Mark299 

If your version of Outlook 32 bit or 64 bit. MYOB only works with 32 bit. If unsure how to check, do a net search.

Regards

Gavin

[Mark299]

Hi Gavin

Yes mysery solved it is 64 bit

I gather the new versions of MYOB will work with the 64 bit?

Mate thanks for your assistance it is very much appreciated.

Regards

Mark

[gavin12345]

Hi @Mark299 

Unfortunately no, even the latest MYOB version (AR2022.11) requires 32 bit Outlook.

Regards

Gavin

[Liz_A · Accepted solution]

Hi @Mark299 

There is a workaround if you "Send" the invoices to to Disk and save the .pdf's to your desktop or a folder and then you can link the emails to send. You can also Print to .pdf and save and send. It's a little more work but much cheaper and less frustrating than upgrading.

Cheers

Liz

[Mark299]

Hi Liz. yes it's another setep however I usuallu just email the invoice to me and copy it into another email anyway so that will work in the short term

Thanks