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January 2023
January 2023
I hve had to ugrade to Windows 11 from windows 8. I still use my faithful Accountright V19.5 (small business two employees ) that really met all my needs.
So loaded it onto the new computer (Windows 11 ) and everyting works except it won't email the invoices through Outlook. Says it is missing the MAPI32.ddl extension.
So my son who is I think a pretty good IT guy put the MAPI extension into everything we could think of without success. We have got it to the point when it will now open the email window but when you click ok it comes up with the error "An email session could not be started. Please check your MAPI installation."
Am I just going to have to bite the bullet and get an upgrade
Thanks
Solved! Go to Solution.
January 2023
January 2023
January 2023
Hi Gavin
Did a clean install from the MYOB site.
So deleted the 19.5 version and down loaded the 19.12 version and unfortunately the same result.
Will let you do everything except email to outlook.
Thanks
January 2023
January 2023
Hi @Mark299
If your version of Outlook 32 bit or 64 bit. MYOB only works with 32 bit. If unsure how to check, do a net search.
Regards
Gavin
January 2023
January 2023
Hi Gavin
Yes mysery solved it is 64 bit
I gather the new versions of MYOB will work with the 64 bit?
Mate thanks for your assistance it is very much appreciated.
Regards
Mark
January 2023
January 2023
Hi @Mark299
Unfortunately no, even the latest MYOB version (AR2022.11) requires 32 bit Outlook.
Regards
Gavin
January 2023
January 2023
Hi @Mark299
There is a workaround if you "Send" the invoices to to Disk and save the .pdf's to your desktop or a folder and then you can link the emails to send. You can also Print to .pdf and save and send. It's a little more work but much cheaper and less frustrating than upgrading.
Cheers
Liz
January 2023
January 2023
Hi Liz. yes it's another setep however I usuallu just email the invoice to me and copy it into another email anyway so that will work in the short term
Thanks
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