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Add owner or change owner

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Contributing Cover User MN416
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Add owner or change owner

Hi support

An employee who no longer works for the company is the owner of the company subscription. I need this to be transferred to myself (administrator). I am unable to enable bank feeds as a non owner.

Many thanks!

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MYOB Moderator Neil_M
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Re: Add owner or change owner

Hi @MN416

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of helpful information.

 

I’ve organised the change of details form to be set out to you in a direct email to update your company details including removing the ex employee and update your stats from being an Administrator to an Owner

 

Do let us know how you get on with filling out and returning the form

Regards,
Neil

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Melanie_help
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Re: Add owner or change owner

I need to change the owner of our MYOB file as the person currently listed as owner no longer works for the company

MYOB Moderator CloverQ
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Re: Add owner or change owner

Hi @Melanie_help,

 

Welcome to the MYOB Community Forum. I hope you find it a valuable resource.

 

I'm happy to help, could you please send me a private message with the following details?

 

- Serial number

- Business name

- The current owner's email address

- New owner's full name, and email address

 

You can private message me by clicking on my user name, choose Send a message from the top right.

Cheers,
Clover

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Contributing Cover User MN416
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Re: Add owner or change owner

Hi Neil

what email address are you sending the form to?

MYOB Moderator CloverQ
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Re: Add owner or change owner

Hi @MN416,

 

I can see that Neil emailed the form to your forum email address today. Please be sure to check your Spam/Junk folder also just in case. 

 

Please do let us know if you did not receive the form.

Cheers,
Clover

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Contributing Cover User MN416
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Re: Add owner or change owner

I checked junk and I havent the form.

MYOB Moderator CloverQ
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Re: Add owner or change owner

Hi @MN416,

 

I have just re-sent the email, please do let us know how you go in receiving it. 

Cheers,
Clover

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Contributing Cover User MN416
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Re: Add owner or change owner

Thank you, the form has been completed and sent at 3pm to customer_service@myob.com just waiting on confirmation.

 

Many thanks

 

drward
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Re: Add owner or change owner

Hi Neil,

 

I also need to change the owner of our MYOB account as it is currently listed as our previous bookkeeper, however I am listed as an Administrator where I am the Practice Manager and owner of the business and have also taken over the Bookkeeping.

 

If you can pleaseo organise to have this Owner access changed over to myself.


Thank you,
Deborah

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