Hi all, I've just upgraded from a pervious version and am getting bank feeds sorted. I've got a small amount of transactions showing in bank feeds that have already been entered and reconciled. They show as a mix of Approve or Find/New in the "Match" column, but strangely can't be located using find. I have followed the suggestions of hiding them, but is there a consequence to this? Won't they just sit there for ever, signifying that something hasn't been entered or matched?
MYOB surprisingly is no help, as they say they are having bank feed problems and the bank feed specialists won't be taking calls until sometime next week - is this normal?
Welcome to the MYOB Community Forum, I hope you find plenty of useful information.
Normally when I start new clients on Bank Feeds we reconcile the bank account up to the date of the start of the Bank Feed through the old regular way.
From the start date we only use Bank Feeds for entry so nothing is hidden and everything matches.
If you have reconciled up to a set date then you can just hide all the transactions up to the date without consequence.
It is better not to hide transactions after that date rather find and match them.
If my response to your query and has helped, please mark my post as a solution to help others in the future. Graeme Day Registered BAS Agent #24745540 Gralord Enterprises Pty Ltd Mobile: 0402 841 627 firstname.lastname@example.org MYOB Certified Consultant MYOB Diamond Partner