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I have an issue regarding auto build items . I made an auto build of particular item in the item list and then after posting I checked it in the Auto Build Items (Inventory) I waited so long but the one below appeared.
What would be the main cause?
April - last edited April
Welcome to the MYOB Community Forum, I hope you find plenty of useful information.
One of the biggest causes of problems with the speed are the anti virus software.
Have you had a read of and actioned the Support Note on Speed and Performace Tips?
If not I suggest you do and then try again.
We've disabled antivirus, and uninstalled dropbox and google drive for my computer but it still doesn't run.
Would I need to disable it for all computers using the company file? or just for the user that wants to use this feature?
I can see from your Customer Account record that we have sent you the instructions for the Timeout Extender for this issue.
I have seen that this has been a common issue for a while now and you are needing to re-apply the Timeout Extension period on each release as this utilises a different Config file.
Please note that the Timeout Extension in the Config file is computer-specific and will need to be applied to any computer using the software to make use of the new timeout period.
After applying this extension, please let us know if you continue to experience these troubles.
MYOB Partner/Social Support