BANK FEEDS 29 Oct @ 8:37am AEDT

Experienced User MYOB_FAIL
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BANK FEEDS 29 Oct @ 8:37am AEDT

Here we go again, no bank feeds updating for my clients, ANZ, BQL and Westpac. Go to my Xero clients and what do you know, I see bank feeds coming through. WTF are you doing MYOB? We, your customers are f@#cked off that you can't provide a basic service yet you continue to slug us your outrageous subscription fees! Why would anyone invest in your product and services? It's too hot in the kitchen MYOB, time to bail and let decent operating accounting software take over to do the job! As Mark Bouris says, "you're fired!"

 

It's now 9am, and still NO bank feeds!

9:15am? Still nothing....

10am....anyone for brunch?

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Experienced Cover User FHG
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

I'm with NAB - after 9am and no bank feed transactions available yet - hopefully soon?

Experienced User Clare4
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Westpac here and no transactions coming through...

thought it was too good to be true when we went 1 whole week with no issues.... 

A bit ridiculous when you feel spoilt by a product working that you pay for... 

Experienced Cover User Innquizitive
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

I am with NAB too, and same no bank feeds...do we need to contact NAB and ask them to fix the problem as accordingly to MYOB it's always the bank's problem?

Experienced User MYOB_FAIL
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

I don't beleive you need to contact NAB. My Xero NAB feeds are working fine. Typical of MYOB to blame the banks when the culprit is right in front of you. 

Experienced Cover User Innquizitive
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Oh thank you for the info. In that case we might have a look at Xero and consider the option. It's getting too frustrating with MYOB...

MYOB Moderator Steven_M
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Hi Everyone


We are currently not aware of any bank's not providing the necessary information with respect to Bank Feeds and bank feed information should be flowing through as intended for clients. There may be some delays with providing the latest transactions as we will be processing that direct information to make that available to client's company files.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced User Clare4
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

@Steven_M can you provide any insight into these issues? Post has been live for an hour and no MYOB personnel has commented... 

Experienced User Clare4
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

apologies @Steven_M i see you have commented now. 

Experienced User Clare4
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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Hi @Steven_M you must be aware, there is a post with 5+ comments stating there is an issue.

 

Bank transactions have not flowed through to MYOB bank feeds which is current as at 9.34am 29.10.2019

 

Please investigate this KNOWN issue and advise accordingly. 

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