BANK FEEDS 29 Oct @ 8:37am AEDT

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Should you make the move to Xero, you won't look back.

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Hi all @MYOB_FAIL @Clare4 @Steven_M @Innquizitive @FHG NAB bank feed now available on MYOB. Needed to restart my MYOB for them to populate. May I suggest you also give that a try if you haven't already. Smiley Happy

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Hi Caroline G - have done that of course but still no bank feeds

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

We are also facing problems with Bank Feeds since last week, and it's becoming a issue for everyone.

Could you guys please let us now, what has changed from before.

 

Thank you,

With regards, Danielee

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Nope, can't say that worked. That isn't how it should work. Old architecture destined for the trash. May as well reboot the PC...hehehe

Everyone, this so called accounting software is online, not resident on the computer as stand alone. Shouldn't need to restart, reboot, re anything...

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

@MYOB_FAIL What? You haven't already done that???? LOLOL

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

No bank feeds either for BOM bank account or ANZ credit cards, have restarted MYOB a couple of times logging in and out.

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

@Steven_M says...

 

Hi Everyone


We are currently not aware of any bank's not providing the necessary information with respect to Bank Feeds and bank feed information should be flowing through as intended for clients. There may be some delays with providing the latest transactions as we will be processing that direct information to make that available to client's company files.

 

So the bank feeds are flowing through to MYOB however MYOB state that they need to do some processing so we can do our work...why isn't the process automated...or is that too difficult for MYOB?

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Re: BANK FEEDS 29 Oct @ 8:37am AEDT

Hi Everyone


Thank you for your patience

 

If you are still unable to get your last bank transactions from the period 27-28/10/2019 do let us know and we would be happy to investigate your bank feeds further. In order to do that, getting the following information would be ideal:

  • The last FOUR digits of your serial number
  • If on AccountRight, the company file ID (Help>>About AccountRight)
  • The last FOUR digits of the bank account number
  • The last date you successfully had feeds come through.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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