Bank Feeds AGAIN not working???

KerrieMcDonald
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Bank Feeds AGAIN not working???

please advise when bank feeds will be up & running again?  it has been a problem all last week & i'm still having problems today (Monday).  

 

Also, i have been thrown out of Myob several times over the last week - is this a problem that is increasing?

39 REPLIES 39
MYOB Moderator Theresa_D
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Re: Bank Feeds AGAIN not working???

Hi @KerrieMcDonald 

 

We are aware that clients are encountering an Unable to Connect message when getting their bank feeds. This is currently under investigation by our team. Please subscribe to the post Bank Feeds: Unable to connect 14/10/19 for more information and updates when available.

 

Apologies for the inconvenience. 

Cheers,
Theresa

MYOB Community Support

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Partner DoggedBooks
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Re: Bank Feeds AGAIN not working???

It is about time MYOB provided some financial compensation for wasting customers' time with so many failures with Bank Feed. Written apologies - that cannot be replied to -  just don't cut it for me.

Experienced Cover User MBLegADL
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Re: Bank Feeds AGAIN not working???

Im in the same boat, ... I find myself cheering if I can get bank feeds twice a week...  but the stability has been terrible. 

MYOB crashing is becoming an every couple of days issue!!

Is new ownership and decreasing performance a conincidence??

Experienced Cover User T123
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Re: Bank Feeds AGAIN not working???

i went to the link and there has been no update since 9:45am.

Can you pleaes give an update on how long it will take to sort this out

Partner DoggedBooks
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Re: Bank Feeds AGAIN not working???

Yes, it just crashed again for me.

DOMINATOR
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Re: Bank Feeds AGAIN not working???

Hi

We too have been having issues with MYOB dropping out and also with Bank Feeds.

It is becoming increasingly frustrating.  We need more reliable service from MYOB, considering that our fees have increased!

We need, if there are issues arising, a quicker "fix" or even an approximate time frame for it to be fixed.

CecileK
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Re: unable to connect to bank feeds .... again

This problem is occuring again - this is happening too often, it is not easy getting work done when this feature keeps not functioning. Can this please be looked at?

 

Thank you.

Contributing Cover User AnnaB1
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bank feeds not working again

This has been happening since last thursday..............

 

Guys I have customers waiting for me to allocate payments to their invoices

 

How much longer.. Not a good business practice

 

Regards Not Happy Jan

 

Experienced User Nikki1
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Re: Bank Feeds AGAIN not working???

@Theresa_D - do we have some sort of an update on this yet?  Feeds have been up and down since last Wednesday.... 


@Theresa_D wrote:

Hi @KerrieMcDonald 

 

We are aware that clients are encountering an Unable to Connect message when getting their bank feeds. This is currently under investigation by our team. Please subscribe to the post Bank Feeds: Unable to connect 14/10/19 for more information and updates when available.

 

Apologies for the inconvenience. 


 

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