Bank Feeds Delay for BNZ from 31/08/2019

MYOB Moderator Steven_M
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MYOB Moderator
New Zealand
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Bank Feeds Delay for BNZ from 31/08/2019

Hi Everyone

 

Bank Feed - BNZ

 

Due to a processing error with the Bank, there has been a delay with delivering transactions to clients from the 30th August onwards for Bank of New Zealand (BNZ) accounts.  We are working with the Bank to ensure that the transactions are available as soon as possible.

We apologise for the inconvenience and thank you for your patience during this time.

Kind regards,
Steven

MYOB Community Support

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MYOB Moderator Steven_M
32,104 Posts
MYOB Moderator
New Zealand
MYOB Moderator

32,104Posts

4,264Kudos

0Solutions

Re: Bank Feeds Delay for BNZ from 31/08/2019

Hi Everyone


Thank you for your patience

As of 10 AM 05/09/2019 (NZT), we have yet to receive that necessary information from the Bank to be passed onto clients. however, we are working with the bank to ensure that we do receive that information it is available to clients as soon as possible.

Kind regards,
Steven

MYOB Community Support

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MYOB Moderator Steven_M
32,104 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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Re: Bank Feeds Delay for BNZ from 31/08/2019

Hi Everyone


We have received the necessary files from the Bank for the transactions dated 02/09 - 03/09. These should be available to clients for shortly, if not already available.

 

Transactions from 04/09 and 05/09 are yet to be received by MYOB and thus we are working with the Bank to supply those transactions to clients as soon as possible.

Kind regards,
Steven

MYOB Community Support

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MYOB Moderator Steven_M
32,104 Posts
MYOB Moderator
New Zealand
MYOB Moderator

32,104Posts

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0Solutions

Re: Bank Feeds Delay for BNZ from 31/08/2019

Hi Everyone

 

Thank you for your patience

 

We have received the necessary information for BNZ transactions from 04/09 and 05/09. These should be available to those clients now.

 

Once again thank you for your patience and apologies for any inconvenience.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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