Bank Feeds - Unable to Connect 17/09/2019

MYOB Moderator Steven_M
32,267 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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Bank Feeds - Unable to Connect 17/09/2019

Hi Everyone

 

Current Status: Resolved- 17/09/2019 11AM (AEST)


Products: AccountRight Bank Feeds


We are aware that clients are encountering an Unable to Connect message when attempting to retrieve their latest bank feed transactions. Our team is looking into the cause right now and we realise how important it is to resolve it as quickly as possible.

 

We apologise for the inconvenience and thank you for your patience during this time

Kind regards,
Steven

MYOB Community Support

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MYOB Moderator Steven_M
32,267 Posts
MYOB Moderator
New Zealand
MYOB Moderator

32,267Posts

4,284Kudos

0Solutions

Re: Bank Feeds - Unable to Connect 17/09/2019

Hi Everyone


Thank you for patience

 

Clients will now be able to receive their latest bank feed transactions without encountering an Unable to Connect message. Note: There may be a delay in obtaining your latest transactions as we work through processing all transactions.

 

Once again thank you for patience and apologises for the inconvenience

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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