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Bank Feeds Unable to connect

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Trusted Cover User DanielLLG
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DanielLLG
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Bank Feeds Unable to connect

Are Bank Feeds down this morning ?

I keep getting the unable to connect message ?

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Natalie_S_
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Natalie_S_
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Re: Bank Feeds Unable to connect

I'm getting the unable to connect message too.

MYOB Moderator Neil_M
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Neil_M
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Re: Bank Feeds Unable to connect

Hi @DanielLLG & @Natalie_S_

 

At the time of writing I’m not aware of any widespread connection issues with clients trying to receive their bank feeds information.

 

That said if you are experiencing issues with your bank feeds not coming through, it may be worth trying to retrieve the feeds slightly later, such as in 30 to 60 minutes. If the feeds themselves were running a bit slower than normal then they may come through slightly later in the day

Regards,
Neil

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Trusted Cover User DanielLLG
58 Posts
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DanielLLG
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Re: Bank Feeds Unable to connect

Hi @Neil_M

 

Its now 1pm  can you please esculate this to the bank feeds team and advise what is going on ? 

 

All last week bank feeds were avalible by 9am without fault, 

now were still waiting for transactions. 

 

MYOB Moderator Neil_M
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Neil_M
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Re: Bank Feeds Unable to connect

Hello @DanielLLG

 

I’ve checked with our team, and they have advised me that from what they can see, all of the bank feeds linked to your account appear to have been successfully downloaded into your file

Regards,
Neil

MYOB Community Support

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