Bank Feeds not working - AGAIN

Trusted Cover User Kerry10
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Bank Feeds not working - AGAIN

Second day in a row, and no bank feeds working again this morning.  Anyone else having problems today?

7 REPLIES 7
MYOB Moderator Neil_M
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Re: Bank Feeds not working - AGAIN

HI @Kerry10 

 

I’ve asked our team to look into why you are receiving that error at the moment. I do apologise for the inconvenience and appreciate your patience while our team look into this

Regards,
Neil

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Experienced Cover User SophiaPolkaDot
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Re: Bank Feeds not working - AGAIN

Yes same error here. 
I thought it was only a regular occurrence on Tuesdays. ha!

LeeFHTA
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Re: Bank Feeds not working - AGAIN

Yes, yesterday & today.

Bianchs
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Re: Bank Feeds not working - AGAIN

I'm also having issues with Bank Feeds since 8am this morning.  Will this be sorted today?

MYOB Moderator Gayathri
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Re: Bank Feeds not working - AGAIN

Hi @Bianchs@LeeFHTA@SophiaPolkaDot,

 

Thank you for the post!

 

I sincerely apologise for the inconvenience.We are aware of this issue and we're looking into the cause right now.Recommend subscribing to the link Bank Feeds: Unable to Connect 18/9/2019 to get latest updates on this issue.

 

Thank you.

Cheers,
Gayathri

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Shaza
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Re: Bank Feeds not working - AGAIN

I don't use it everyday, but I just noticed mine have not downloaded since 6th September and it keeps saying unable to connect. I tried to change my MYOB. Com password recently and I wondered if that was the problem. Two-factor authentication is driving me crazy because I am operating off two laptops and each picks up different email accounts.

 

 

MYOB Moderator Gayathri
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Re: Bank Feeds not working - AGAIN

Hi @Shaza,

 

Thank you for the post!

 

I would recommend subscribing to the link Unable to Connect 18/9/2019 to get updates on the issue being resolved.Once the issue is resolved try downloading the bank feeds and see how it goes. Regarding 2FA request you to try in one laptop and test it.

 

Thank you.

Cheers,
Gayathri

MYOB Community Support

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