Bank Feeds

[Advocacy1]

I have just started using bank feeds and the person on the MYOB chat is telling me you can’t reconcile multiple payments, I find this hard to believe. 

I have multiple payment coming out of the bank account and I have one spend money invoice that I would normally reconcile these payments to....can someone please tell me if the information he has given me is correct? 

[Steven_M · Accepted solution]

Hi @Advocacy1 

Currently, AccountRight bank feeds work on the principle that you match one bank feed transaction with one AccountRight transaction. If you do have multiple bank feed transactions you would be looking at recording those transactions individually in AccountRight (so have a one for one situation).

Alternatively, as you know those bank transactions make up that individual payment go to Banking>>Reconcile Accounts>>Enter in a bank statement date and account before ticking the required AccountRight transaction. This would make that transaction as cleared for your next reconciliation.  You would just need to deal with the bank feed transactions which you would be looking at hiding  - right-clicking on them individually and selecting Hide Transaction.

[Advocacy1]

Thank you Steven for the clarification. 

[Jenni65]

I did what was advised and “hid transaction “ in bank feed. It disappears ok but shows out of balance for that amount. Will that disappear at the end of the month when I reconcile?

[Steven_M]

Hi @Jenni65 

Generally speaking, that out of balance will be generated by an AccountRight transaction not being in place to represent that bank transaction. This ideally will be picked up with you complete the reconciliation through Banking>>Reconcile Accounts. 

Should it not resolve that out of balance I would recommend reviewing Help Article: Resolving out of balance bank reconciliations.