Bank feeds - System Error 12/07/2019

MYOB Moderator Steven_M
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Bank feeds - System Error 12/07/2019

Hi Everyone


Products: AccountRight Bank Feeds

 

We are currently aware of a number of clients encountering a System Error when attempting to retrieve their latest bank feed transactions. Most clients are encountering the following message:

 

Attachment.PNG

 

We apologise for the inconvenience, we’re looking into the cause and hope to resolve the issue as soon as possible.

 

Thank you for your patience.

Kind regards,
Steven

MYOB Community Support

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2 REPLIES 2
MYOB Moderator Maxine_BC
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Re: Bank feeds - System Error 12/07/2019

Good afternoon everyone,

 

Just a quick update on the bank feeds situation.

 

Thank you all very much for your patience, it is very much appreciated.

 

We are still investigating the issue as matter of high priority. We understand how important it is to resolve this as quickly as possible. We will provide an update as soon as we can.

If you haven't yet done so, please click the "Subscribe" button on top right corner of this post to stay updated.

 

Please accept my sincere apologies for any inconvenience caused.

 

 

Cheers,
Maxine

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MYOB Moderator Maxine_BC
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Re: Bank feeds - System Error 12/07/2019

Hey everyone,

 

I am happy to report that the bank feeds issue should now be resolved.

 

Thanks very much for the patience you have shown while we have been investigating.

 

Apologies again for any inconvenience this may have caused.

Cheers,
Maxine

MYOB Community Support

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