MYOBCommunity
Partner Zone
|
|
Partner Zone

Bank feeds - System Error 12/07/2019

MYOB Moderator Steven_M
30,551 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

30551Posts

3789Kudos

4456Solutions

Bank feeds - System Error 12/07/2019

Hi Everyone


Products: AccountRight Bank Feeds

 

We are currently aware of a number of clients encountering a System Error when attempting to retrieve their latest bank feed transactions. Most clients are encountering the following message:

 

Attachment.PNG

 

We apologise for the inconvenience, we’re looking into the cause and hope to resolve the issue as soon as possible.

 

Thank you for your patience.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

2 REPLIES 2
MYOB Moderator Maxine_BC
540 Posts
MYOB Moderator
Maxine_BC
MYOB Moderator

540Posts

104Kudos

76Solutions

Re: Bank feeds - System Error 12/07/2019

Good afternoon everyone,

 

Just a quick update on the bank feeds situation.

 

Thank you all very much for your patience, it is very much appreciated.

 

We are still investigating the issue as matter of high priority. We understand how important it is to resolve this as quickly as possible. We will provide an update as soon as we can.

If you haven't yet done so, please click the "Subscribe" button on top right corner of this post to stay updated.

 

Please accept my sincere apologies for any inconvenience caused.

 

 

Cheers,
Maxine

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

MYOB Moderator Maxine_BC
540 Posts
MYOB Moderator
Maxine_BC
MYOB Moderator

540Posts

104Kudos

76Solutions

Re: Bank feeds - System Error 12/07/2019

Hey everyone,

 

I am happy to report that the bank feeds issue should now be resolved.

 

Thanks very much for the patience you have shown while we have been investigating.

 

Apologies again for any inconvenience this may have caused.

Cheers,
Maxine

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post