Bank feeds not working 9.10.19 5.05pm

[JAC_3]

Bank feeds not working anyone else having the problem

[Yves · Accepted solution]

Hi @JAC_3, 

Bank feeds are now working just a while ago. They had already fixed this issue.

[JAC_3]

Thanks nice to know not just me although since it is down again hopefully new update isn't causing this. 

[Steven_M]

Hi @JAC_3 

To my knowledge, we weren't aware of any widespread reports of clients not able to access their Bank Feeds around the time of your post. Having a look at your bank feeds, I can see that we have delivered and those feeds have been collected into the company file as intended - with one account having 1 transaction collected and another account having 4 transactions collected.

Don't hesitate to get in touch if you require further assistance with your bank feeds or another enquiry.