Bank feeds stopped working - Suncorp

Partner bizzibizzigirl
8 Posts
Partner
Australia
bizzibizzigirl

8Posts

18Kudos

0Solutions

Bank feeds stopped working - Suncorp

Is anyone else experiencing a problem with Bank Feeds from Suncorp to AR 2018.1?  My feeds have stopped from 11th April but there have been transactions on the account since.

 

Thanks

1 REPLY
MYOB Moderator Hayden_B
565 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

565Posts

83Kudos

98Solutions

Re: Bank feeds stopped working - Suncorp

Hi @bizzibizzigirl,

 

I am not aware of any current issues with Suncorp, their Delivery Frequency with MYOB is Daily and you should definitely have these transactions.

 

To investigate further, can you please send me a Private Message containing:

  • The MYOB Serial Number of the account having the troubles.
  • And the last 4 digits of the Account Number having troubles.

 

Using these details I can investigate this for you and see if there are any troubles with that specific Feed.

 

You can send me a Private Message by clicking onto my Avatar and clicking Send Message on the next page.

 

If you have any questions or concerns, please feel free to reach out.

 

Cheers,
Hayden
MYOB Partner/Social Support

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