Bank feeds

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Contributing Cover User
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Bank feeds

I applied for bank feeds for 4 bank accounts and 3 credit cards.

So far only 2 credit cards have bank feeds ready.

The problem is the bank feeds do not correspond to the correct card.

Has anybody had this issue before?

Any help would beappreciated.

J

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Former Staff
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Re: Bank feeds

Hello J ( @JBWEPS )

 

Thank you for bringing your enquiry to the MYOB Forums.  I hope we can help you with your issue.

 

I am sorry to hear that you are not seeing the desired accounts in your ready bank feeds.

 

Looking into your interaction, I beleive you have gotten confirmation for 2 cards ending in 4911 and 2324, and that is what we are seeing in our systems.  Are you able to confirm if these are the accounts your are expecting/ have been advised of?

 

When you look into Manage Bank feeds, are the cards/feeds that you are seeing relevant to any of the other 5 applications?

 

**Please note, as this is a public forum we ask you to refrain from posting private information directly**

Cheers,
Andrew

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Contributing Cover User
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Contributing Cover User
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Accepted Solution Solved

Re: Bank feeds

Hi Andrew,

Yes you are correct with the 2 cards mentioned.

On checking the MYOB file I am mistakely linked the cards to the wrong numbers.

I have now fixed the error and all should be good from now on.

Regards

J

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