Bank feeds

[JBWEPS]

I applied for bank feeds for 4 bank accounts and 3 credit cards.

So far only 2 credit cards have bank feeds ready.

The problem is the bank feeds do not correspond to the correct card.

Has anybody had this issue before?

Any help would beappreciated.

J

[Andrew_Y]

Hello J ( @JBWEPS )

Thank you for bringing your enquiry to the MYOB Forums.  I hope we can help you with your issue.

I am sorry to hear that you are not seeing the desired accounts in your ready bank feeds.

Looking into your interaction, I beleive you have gotten confirmation for 2 cards ending in 4911 and 2324, and that is what we are seeing in our systems.  Are you able to confirm if these are the accounts your are expecting/ have been advised of?

When you look into Manage Bank feeds, are the cards/feeds that you are seeing relevant to any of the other 5 applications?

**Please note, as this is a public forum we ask you to refrain from posting private information directly**

[JBWEPS · Accepted solution]

Hi Andrew,

Yes you are correct with the 2 cards mentioned.

On checking the MYOB file I am mistakely linked the cards to the wrong numbers.

I have now fixed the error and all should be good from now on.

Regards

J