Body of content of invoices and statements emailed

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Cover User
Australia
Cover User

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Body of content of invoices and statements emailed

I have asked previously and it is still a bugbear of mine.

Once we have emailed invoices and statements we are unable to see the content of the message sent. We can see the date and time of the email sent (whether it is an invoice or a statement) but we are not able to see  any corrspondence relating to that message. I find this very frustrating!!! Other than changing back to all invoices and statement going through outlook (where we can obvously look at all correspondence sent) are there any other options / solutions out there?

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MYOB Moderator
34,676 Posts
MYOB Moderator
New Zealand
MYOB Moderator

34,676Posts

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Accepted Solution Solved

Re: Body of content of invoices and statements emailed

Hi @RUTHM 

 

When you send an email using AccountRight with Online Emailing enabled AccountRight doesn't store the message sent with that email, only the date, recipient and subject. This information is available through the Sent Emails Window.


The exception to this invoices. If you open the selected invoice within the Edit Sales window you will have the option of View all activity. Selecting that will show who the invoice was sent to, the subject along with the message body that was sent with the message and when it was viewed.

Kind regards,
Steven

MYOB Community Support

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