Cannot connect

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Experienced User
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Cannot connect

I am having great difficulty in accessing my MYOB companies online.  Is there a problem?  This is quite urgent as I am unable to work.

 

Thanks Tracey.

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Experienced Partner
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Re: Cannot connect

I received multiple reports from accross australia with similar problems logging in. (Started ccoming in 25min ago)

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Trusted User
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Re: Cannot connect

I was able to log in this morning at 8am Adelaide time but just went to open another file and now nothing!!!!

ARRRRGGHHHHHH!!!!!!

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MYOB Moderator
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Re: Cannot connect

Hi All, 

 

Thank you for posts, sorry to hear about the troubles you have been experiencing this morning. 

 

Can I clarify whether you were able to get back into the company file ? There was a issue this morning where some clients were affected and could not sign into there file however this has been resolved. 

 

Let me know how you are going with this, I am more than happy to assist. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced User
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Re: Cannot connect

I can log in but keep getting kicked out after doing one thing in myob. currently trying to do payroll

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MYOB Moderator
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Re: Cannot connect

Hi @Karlie1

 

Thank you for your post, sorry to hear about the troubles you have been experiencing. 

 

Can you clarify if you get any error messages before the software closes ?

 

Please let me know, we are more than happy to assist. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced User
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Re: Cannot connect

Hi Melisa,

 

There were messages but I didn't keep a copy but MYOB has been working fine for the last day or so.

 

Thanks Tracey.

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