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Change owner of MYOB file

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TashZimm
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TashZimm
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Change owner of MYOB file

Hi 

I am the accountant and my clients have taken over a business, that includes the MYOB subscription. How do we arrange for the file owner to be changed over?  

Thanks in advance for your help. 

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MYOB Product Team Haydes
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MYOB Product Team
Australia
Haydes
MYOB Product Team

6163Posts

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Re: Change owner of MYOB file

Hi @TashZimm

 

Typically if the current owners are leaving and the new owners are taking over, if there is none of the old owners left this will require a Change of Details form to be completed and sent to the customer service team.

 

The steps for this would be:

1. Download and complete the Change of Details form

2. Once completed, send the form to: customer_service@myob.com

 

This can take up to 5 business days to process.

 

If you have any Online Services like PaySuper or PayDirect Online, you will need to follow the Change process for these also. See:



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
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