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I am the accountant and my clients have taken over a business, that includes the MYOB subscription. How do we arrange for the file owner to be changed over?
Thanks in advance for your help.
Solved! Go to Solution.
Typically if the current owners are leaving and the new owners are taking over, if there is none of the old owners left this will require a Change of Details form to be completed and sent to the customer service team.
The steps for this would be:
1. Download and complete the Change of Details form
2. Once completed, send the form to: firstname.lastname@example.org
This can take up to 5 business days to process.
If you have any Online Services like PaySuper or PayDirect Online, you will need to follow the Change process for these also. See: