Changing Identifiers in Card file

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Gemma000
Contributing User
6 Posts
Contributing User
Contributing User

6Posts

1Kudos

0Solutions

Changing Identifiers in Card file

Hi, 

 

I am using Account right 2022.3 and trying to amend indentifiers in the Customer Card files. If I export and change the identifier it doesn't update the data and will add the new letter. For example if they were identifer A and I am wanting to change to F the import changes the identifier to AF. I have also tried to remove the identifer all together by importing that field as blank. 

 

Does anyone have a sugestions?? I have tried searching for previous posts but they refer to a much older version of MYOB. Editing each Card File individually is not really an option as there are over 1500 that need editing. 

 

Thanks

Gemma

1 REPLY 1
gavin12345
Ultimate User
4,954 Posts
Ultimate User
Australia
Ultimate User

4,954Posts

1,000Kudos

633Solutions

Re: Changing Identifiers in Card file

Hi @Gemma000 

 

Just another one of the bugs in AR2022.3, MYOB have been aware of this for some time, no plans to fix.

 

FYI you cannot replace data in a field with an empty field via import. You have a number of choices:

  • leave Identifiers as they are
  • import and then manually update
  • manually update
  • get a MYOB specialist to do this in bulk

Final option will involve a fee. Send me a private message if you want contact details for someone who could do this.

 

Regards

Gavin

 

(gavinw222@gmail.com)

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post